Ziptrek Ecotours

Adventure sport activities have risks and each guest is required to sign our Release of Liability Agreement .   The ziplines are checked daily by our highly qualified guides and we've had no incidents of line breakages.

Do people ever get injured?

We've had no serious injuries, but as with any adventure activity there are risks.

In winter, we recommend wearing layers of outdoor clothing. Generally we suggest wearing the same thing you'd wear skiing or snowboarding. We have a large assortment of complimentary winter boots and gloves to keep your hands and feet warm. All of our platforms have heaters.

During the summer months - May to October

• Wear comfortable, supportive athletic or hiking shoes.  Open toed shoes, sandals and dress shoes are not permitted.
• Wear comfortable clothing appropriate for the weather.  The weather at the tour area is similar to Whistler Village.
• Every participant must read and sign our Release of Liability prior to participating.  Click here for more info.
• No bags, purses or backpacks are allowed.  Lockers are available to store small personal belongings.
• Secure all loose items (keys, cameras, change, etc.) in a sealed pocket.  Small still and video cameras are allowed if you can secure them in a pocket.  Professional cameras and equipment may be brought with prior permission (only as they can pose a security risk).
• Rain gear (jackets and pants) are available as required.
• Please avoid wearing insect repellent containing DEET.
• Tours run rain or shine.  Please refer to 'What is your cancellation policy?' for more information.

Ziptrek has custom designed and manufactured full-body harnesses.  They're similar to a rock climbing harness.

Our harnesses are a five-point design.  They go around your waist, your legs, over your shoulders and have a chest strap.  They're really comfortable for walking around, are lightweight and give all of our guests the security they need and the freedom to move around when on the ziplines.

• Other than the very first line on the Ziptrek Bear tour, all other lines are done in the old growth rainforest. Friends and family of guests taking a Ziptrek Bear tour are welcome to watch participants zip this first line. However after this line Ziptrek guests will be taken on private access roads to the old growth rainforest (not accessible by foot) where there will not be an option for spectators to view the tour.
• Our guests will be zipping from Blackcomb to Whistler Mountain, therefore if you are not booked on the tour you will not be able to accompany them.
• If you are not interest in zipping yourself but want to see the spectacular view check out our Tree Trek canopy walks!

• Ziptrek's minimum weight requirement is 65lbs/30kgs to a maximum of 275lbs/125kgs. Underweight participants (min. 6 yrs) must contact Guest Services for tandem arrangements.
• Guests should be prepared for light physical exertion - the tour includes several flights of stairs and some hiking.
• Guests should be prepared with their own allergy medications, if required.
• Persons unsure of their physical ability should consult their physician first.
• Smoking, drugs or alcohol are not permitted on the tour at any time.
• Ziptrek Ecotours is in no way obligated to complete a tour if one or more participants are found to be endangering the safety of themselves, others, or the environment.  Refunds will not be given in this situation.

You will not be able to bring a backpack or any other baggage on tour with you. You will be wearing a full body harness and backpacks will interfere with this harness. In addition we do not want anyone to lose of drop anything while zipping! Please leave all personal belongings at your hotel, small item storage is available for Ziptrek guests.

For safety reasons, all guests must wear a Ziptrek helmet which will be provided by your guides.

Ziptrek does not supply goggles, but guests are allowed to wear their own ski goggles if they wish. They are advisable on snowy days, but are not required.

Yes! If you have a camera or small video recording device you can bring it with you. We recommend having a wrist or neck strap so that you can attach it to yourself when zipping. Please remember you are responsible for your own camera when out on tour and Ziptrek Ecotours cannot be held responsible for any damage. Your tour guides will show you the best way to carry your camera while on tour. All guests wear a full body harness which allows you full use of your arms which zipping.

In addition to bringing your own camera, or for those guests who do not have a camera, we also have a professional photographer on course doing their very best to take everyone’s photos! At the end of your tour a slideshow will be available for you to view and/or purchase photos. Note photos are not guaranteed.

If you are nervous about zipping firstly we would recommend taking our Ziptrek Bear tour. The first line of this tour is done right in Whistler Village it is a 100' in length at not a high as the other ziplines, usually after zipping this line people feel much more comfortable with what the zipping experience feels like.

If you book on a tour and zip this first line and are too scared to continue the tour we can take you off the tour. Please keep in mind there are no refunds given if this is to occur. There are a couple other points where we can remove you from the tour if you feel too nervous to continue, however if you happen to zip from Blackcomb to Whistler Mountain you must zip at least one more time to get back to Blackcomb Mountain so that we can take you off the tour.

Keep in mind you are entering a rainforest and it does happen to rain every once in a while.  Tours run rain, snow, or shine!  Please check the weather and dress appropriately for your tour.  Generally, the weather in the village reflects the weather on course.  We can provide you with complimentary rain gear if necessary.

Refunds will not be given in the event of rain.  Please consult our cancellation policy for more information.

We only do tandems on children weighing less than 65 lbs, this is to ensure that they will get all the way across the zipline. Tandems will be done of 2 of the 5 ziplines (see Tandem Zipping for more information).

Anyone weighing 65 lbs or more will have to zip all 5 lines by themselves. A person’s weight in combination with weather conditions determines the speed they will cross the ziplines.

Cancellations made within 24 hours prior to tour departure will be charged full tour price.

Cancellations for groups of 10 or more participants require 72 hours notice or full charges apply.

“No-shows” will also be charged full tour price.

Charges for cancellations and no-shows will be applied to the credit card provided.

Ziptrek reserves the right to cancel tours due to inclement weather, foreseeable hazards, insufficient bookings, or events beyond our control. In these events, full refunds will be made or alternative dates offered.

Yes! We always recommend making reservations in advance. We book a maximum of 10 people on a tour and therefore can sell out quickly. In order to guarantee spots, the tour you want and the time that will work best with you please call our sales desk or click the "Book Now" link to make your reservations. The sooner you book the better! Please note that we have a 24 hour cancellation policy which allows you to change or cancel your tour 24 hours prior to the start of your tour.

Summer and holidays are the busiest time of year for us and we recommend a least one weeks notice to book a tour during this busy time. This does not mean that if you call the day of that we won’t have any spots left, but that we cannot guarantee your tour preference or tour time will still be available.

• Adult: $199.00
• Youth: $179.00 (6 - 14)
• Senior: $179.00 (65 & order)

• Adult: $39.00
• Youth: $29.00 (6 - 14)
• Senior: $29.00 (65 & over)

Ziptrek hasthree distinct ziplining tours to chose from: Bear, Eagle and Mammoth. The main difference between the first two tours will be the length of your ziplines as well as your scenery; both of tours last 2.5 to 3 hours in duration and include 5 ziplines. The Mammoth tour includes both the Bear and Eagle lines in a huge 10 line tour. This tour lasts 4.5 hours and a mid-tour meal will be provided on course.

Quick tour comparison:

*Non-peak pricing.

All prices exclude tax

Your Ziptrek tour will take between 2.5 to 3 hours for Bear and Eagle tours and 4.5 hours for the Mammoth tour. This includes harnessing for your tour, and a short van ran up Blackcomb Mountain and our spectacular ziplines! Keep in mind this is not just an outdoor adventure tour but also an Ecotour. Our guides will be providing you will valuable information about the rainforest as you take the tour.

Ziptrek Ecotours has partnered with the Municipality of Whistler & Whistler-Blackcomb to reveal secrets of the rainforest that are helping to transform our comminity into a model of sustainability for the 2010 Olympics. Our goal is to build enviromental awareness through education with minimal impact to the enviroment, and to support like minded organizations both locally and globally.

In between each of your ziplines you will be walking on platforms and suspension bridges collecting this information.

Your Ziptrek tour will include 5 different ziplines over the course of 2.5 to 3 hours. In between each of these ziplines you will be required to do some walking. This will be done on tree platforms, suspension bridges, stairs, as well as some trails and boardwalks throughout the old growth rainforest.

Our tours operate every day of the year. There are several tour times available throughout each day and specific tour times vary depending on the day you chose to go zipping. Please call our Guest Services Team or check the "Book Now" section for more specific times.

Remember that we run three different Ziptrek tours: Bear, Eagle and Mammoth (and Twilight tours throughout winter) in addition to our Tree Trek tours.

Ziptrek Bear, Eagle and Mammoth tours run at different times throughout the day, please decide which tour you would like to zip before booking, as you will not be able to change this the day of your tour and remember to book early! See our cancellation policy for additional information.